Our Guides

Our local kiwi guides are the backbone of the experiences we offer. Their knowledge of New Zealand – be it history, nature or culture – is absolutely top-notch. Friendly, patient and with a deep affinity for all things outdoors, our guides help to bring Fiordland’s stunning landscapes to life. 

Meet our team

Steve and Kate Norris

Owners of Trips & Tramps. Steve is out and about most days guiding our guests, while Kate works back at base running all things behind the scenes (not to mention being an awesome mum to four gorgeous kids). Committed to conservation and the local community, Steve and Kate like to 'keep it real' and believe in providing unique and genuine kiwi outdoor experiences.

Our Local Kiwi Guides

Yvette Ridley

Yvette divides her time between working with youth, teaching, guiding and playing in the outdoors.  She grew up in Te Anau and loves being back in her local hood to show off her magnificent backyard to travelers (whilst saving $ to fund her next adventure). Yvette throughly enjoys learning more about Aotearoa fauna and flora and is looking forward to sharing it with visitors this summer.


Rebecca Howe

Becs joins our team with years of experience traveling, tramping and teaching. A born and bred Southland girl she happily calls Te Anau home and loves being able to get out on the lake for a paddle at lunch time, run up a mountain after work and enjoy a nice cold beer with mates at the end of the day.


Neil Robertson

Neil hails originally from Kent in the UK and as well as being very knowledgeable and passionate about Fiordland he is a twitcher at heart! Neil has a lifetime of experience watching and studying birds, this has taken him to some amazing places including most recently Madagascar. He has spent the past 10 years guiding in Fiordland and has enjoyed the move to New Zealand. He is very generous with the use of his binoculars and the incredible knowledge he has of the area.


Toni Ellis

A Te Anau local and having previously worked for Destination Fiordland and the Department of Conservation, Toni is an awesome asset to our team. She has spent a great deal of time in all the beautiful corners of Fiordland and knows it well. Toni is involved with the Kepler Challenge and other community initiatives. A customer review described Toni as "a hive of interesting information" – she’s a great local kiwi guide to explore Fiordland with.


Stephen Martin

Originally from Auckland, Stephen saw the light and moved to Te Anau. An avid naturalist (not to be confused with a naturist) Stephen has an incredible knowledge of the flora and fauna in the area. He also has an aversion to getting his feet wet and will stop at nothing to stay dry! He is a hard man to get a photo of as he is always taking the photos - here is one of his favourite plants - Aciphylla horrid.


Andrew Pealing

Andrew is Welsh by birth but a Kiwi at heart.  He has tramped and climbed the hills and mountains of Fiordland for many years.  He is also mad keen about regaining and orienteering. Andrew serves the Fiordland community as a Search and Rescue volunteer, which also involved raising and training search dogs. He’s an interesting fella to be around!


Douglas Thorne

Douglas is young, fresh faced and has been walking in the hills from a young age. Full of energy, he is also a very keen photographer and has an eagle eye for finding the things you might otherwise miss - like a bellbird covered in pollen, a trout catching dragonflies, or a kea in flight.


Ross Kerr

Ross is a long-time local and there isn't much about Fiordland Milford Sound that he doesn't know. With a history working as a ranger for the Department of Conservation, Ross is an expert in an expert in natural history and flora/fauna. Ross also manages a consultancy company who provide Nature Guides aboard the international cruise ships that visit Fiordland each year.


Madeleine Peacock

Named after one of Fiordland’s highest peaks, there’s no guessing where Madeleine is from!  Madeleine has strong family connections to the area and has grown up amidst the outdoors and the tourism industry.  Having ditched teaching and counseling for the quiet life of a guide, she couldn't’t be happier working in the Trips & Tramps team!  Madeleine supports Kate in the background answering phones and emails, and gets out and about guiding in the summer.


Geoff Barnes

Geoff is a born and bred local and has spent many years guiding. Recently returning to working with us, he is loving being back in the Trips & Tramps team.  Last season, a Trip Advisor review said that "Geoff is the man!" – we would have to agree!


Michelle Grant

Michelle comes from Dunedin and has a passion for sharing amazing outdoor places with people.  She has a rich background in outdoor eduction and guiding, careers which have taken her all around the world - including Antarctica! She first started guiding in Fiordland in 2005. Michelle loves living in this area and reckons it's the best part of the country to live in - she hopes you will see why after spending some time here!"


Japanese Speaking Guides

Yuka, Yoshi and Masako also all join us on a regular basis.